These Terms and Conditions (“Terms”) govern your access to and use of the website http://haishbywish.com (the “Site”) and any purchases made through it. By accessing or using our website, or by placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
1. Who We Are
Haish By Wish is a Pakistani clothing brand offering Men’s, Women’s, Kids’, and Streetwear apparel. Our registered website is http://haishbywish.com. We operate as an online store based in Pakistan.
2. Use of the Website
You must be at least 18 years old or have parental/guardian consent to use this website. By using the Site, you confirm that you are eligible to do so.
You agree to use the website only for lawful purposes and in accordance with these Terms. You must not misuse the website or engage in any activity that could damage, disable, or impair its functioning.
3. User Accounts
To place orders, you may need to create an account. You are responsible for keeping your account information (including password) confidential and secure. You are liable for all activities that occur under your account.
We reserve the right to suspend or terminate your account at any time if we suspect any breach of these Terms.
4. Products, Pricing, and Descriptions
- All products are subject to availability.
- We make every effort to display accurate colors, sizes, and descriptions. However, actual product colors and appearance may vary slightly due to screen settings and lighting.
- Prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice.
- We reserve the right to modify or discontinue any product at any time.
5. Orders and Payments
- All orders are subject to acceptance and confirmation by us.
- We reserve the right to cancel or refuse any order for any reason, including suspected fraud, errors in pricing, or stock unavailability.
- Payment must be made in full at the time of ordering through our approved payment methods (Cash on Delivery, Bank Transfer, JazzCash, EasyPaisa, or Credit/Debit Card via secure gateways).
- Once your order is confirmed, you will receive an order confirmation email.
6. Shipping and Delivery
- Shipping charges and delivery timelines will be displayed at checkout.
- Delivery times are estimates only and may vary due to location, courier availability, or unforeseen circumstances.
- We partner with reliable courier services in Pakistan (TCS, Leopard, etc.). Risk of loss or damage passes to you once the product is handed over to the courier.
- Cash on Delivery (COD) orders may require verification before dispatch.
7. Returns, Refunds, and Exchanges
Please refer to our detailed Return & Refund Policy page for complete information.
Generally:
- Items must be unused, unwashed, and in original packaging with tags attached.
- Returns/exchanges are usually accepted within 7 days of delivery (subject to product category).
- We do not accept returns on sale items, customized products, intimate wear, or hygiene products unless defective.
- Refunds will be processed within 7–14 business days after we receive and inspect the returned item.
8. Intellectual Property
All content on this website, including logos, images, text, graphics, product photos, and designs, is the intellectual property of Haish By Wish and is protected by copyright and trademark laws in Pakistan.
You may not copy, reproduce, distribute, or use any content without our prior written permission.
9. Prohibited Activities
You agree not to:
- Engage in fraudulent activities or place fake orders.
- Copy or scrape product information or images.
- Transmit viruses, malware, or harmful code.
- Harass, abuse, or insult our staff or customers.
- Attempt to gain unauthorized access to our systems.
Violation of these may result in account termination and legal action.
10. Limitation of Liability
To the fullest extent permitted by law, Haish By Wish shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products.
Our total liability shall not exceed the value of the products you purchased.
11. Indemnification
You agree to indemnify and hold Haish By Wish, its owners, employees, and partners harmless from any claims, losses, damages, or expenses (including legal fees) arising from your violation of these Terms or your use of the Site.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts of Karachi, Sindh.
13. Changes to the Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this page periodically. Your continued use of the Site after changes constitutes your acceptance of the new Terms.
14. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
- Email: info@haishbywish.com
- Website: http://haishbywish.com